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06 Sep 2010

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	Can’t deploy Kaspersky Net Agent

Solution Problem:-

After installing Administration Kit the user tries to deploy net agent to PCs but it didn’t and showing the following error:
Error 1628: Failed to complete script based install.

Solution:-

This error message is caused by the Windows Installer Service and is often caused by the installation itself. Fix this error message is often caused when the uninstallation log file becomes corrupt. This can happen if the installation is corrupt or an issue on the computer has caused this. To fix this, end the process that is running IDriver.exe via the Task Manager.
Follow these steps to do this:
1- Detect and End Previously Running Installation Processes to end the IDriver.exe process.
2-Run the installation again to see if the error still occurs.

This error can also occur if the Windows Installer Service is not properly configured on your computer. It can also happen if the installation is created with a newer version of the Windows Installer Service, and your computer has an older version. To fix this issue, install the latest Windows Installer Service on your computer using these steps:
1-Download and install the latest Windows Installer Service.
2-Reboot your computer.
3-Run the installation again to see if the error continues to occur.

This error message may also occur if a file in the Temp directory is conflicting with the files being used by the installation while it is being run. To fix this:
1-Delete the entire contents of the Temp directory using these steps:
1-Clean the Temp Directory to clean the Temp directory.
2-Run the installation again to see if the issue is resolved.

Additional Information Another reason your installation may not run is changes to your computer caused by recent updates. For example, updates to your operating system may cause installations created prior to the update to fail. You may want to uninstall any recent updates, install your application, and reinstall the update. WARNING: You should check with the software vendor who created the update to ensure no adverse affects will result from uninstalling the update.

Article Details

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Created On:

15 Oct 2008 10:21 AM

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