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With a market that continues to develop and change at an increasingly rapid rate, iAXCESS recognises the challenges faced by both resellers and end-customers alike. We therefore providean extensive range of consultancy services to aid the smooth implementation of customer focused solutions, as well as vendor specific consultancy, which is designed to ensure that specific products are performing optimally and that configurations truly reflect the required environment.
Our skilled consultants provide consultancy services for the majority of products within the iAXCESS portfolio.
Our dedicated team is highly qualified and has hands-on product experience. Whether it is the installation, configuration or management of your chosen product solution, iAXCESS can give you the right consultancy services to assure your company gets the right products and the best out of them.
Pre-implementation consultancy
This service is designed to ensure that complex implementations are delivered to meet the customer's expectations.
This would involve an on-site planning meeting to tailor hardware and software configurations to the customer's exact needs, and to complete the necessary documentation required for successful implementation.
This on-site service provides the appropriate technical resources to customers to identify and resolve specific problems.
This is available to all maintained customers and "by the hour" for those wishing for specific help. iAXCESS assures its partners the fastest and most reliable support.
Our focused and tailored on-site customer training helps customers integrate iAXCESS product solutions into their own environments.
Designed to ensure that specific products are performing optimally and that configurations truly reflect the required environment.
In addition software and firmware revisions are checked and up dated if necessary.
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